Elite Hearing Experience
brought to you by 20dB Hearing to your Door Step

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AWARDS & RECOGNITIONS

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NO 1. Largest Hearing Centers Chain in Malaysia

More than 60 Audiologists is ready to HEAR from you !

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Audiologist

Mok Yong Yaw

Senior Audiologist cum Chief Executive Officer

Karen Lai Nyuk Ling

Senior Audiologist cum Outlet Manager

Liew June Kok

Senior Audiologist cum Outlet Manager

Frequently Asked Questions

What are included in the hearing aid package?
  • Diagnostic pure tone audiometry test at any 20dB outlet nationwide
  • Hearing aid fitting done by qualified audiologists at any 20dB outlet nationwide
  • Minimum of 2 years international product warranty
  • First year hearing aid protection plan (HAPP)
  • Follow up services at nationwide 20dB outlets
Can I upgrade my package?
Yes!
I have no transport to go to 20dB outlet for hearing aid fitting, what can I do?
We have home service package for you! Just add on RM300 to enjoy the service. T&Cs apply.
Is it all 20dB outlets available for home-service?
No, 20dB Hearing Bintulu, Sibu, Taiping, Kuantan and Pulau Tikus are not available for home-service.
What can I expect from audiologist home service?
Our professional audiologist will use specialized portable equipment to perform full hearing assessment at your home the same as you would expect in the clinic. Hearing consultation will be provided soon after the test. If hearing aids are part of the recommended treatment, we can provide those services to you in your home as well.

Early Bird package: ​ free hearing test for 1st 20 customers per outlet
In conjunction of 20th Anniversary and to celebrate our win in SOBA 2021 Best in Customer Service Award

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